top of page

Network Technician/Internet Division
Full Time
Highland IL 62249
Position Available: 2/20/2023
Company Position
We provide IT management and network services for an Illinois-based Wireless Internet Service Provider (ISP) company, delivering High Speed Internet throughout multiple counties to residential and business customers. We believe there is much more to an internet company than just delivering cost-effective internet solutions; we believe in delivering overall customer service that our competitors cannot match on behalf of the company we manage.
Job Summary
This Network Technician position requires excellent customer service skills and technical ability. The position requires completing customer installations, service visits, on-site troubleshooting, and recovery of equipment. Work is performed on site at customer locations both with a physical aspect of installing Internet equipment, as well as a technical portion of updating systems.
Essential Functions
-
Perform site surveys for potential customers to evaluate serviceability.
-
Install new customers with Internet service, which includes mounting equipment at roof height, running Cat5-E cable from outside to the customer’s computer inside.
-
Configure routers and customer computers for access to Internet services.
-
Perform equipment upgrades for existing customers.
-
Diagnose customer problems by method of phone support or service calls to restore functional service to existing customers.
-
Perform other duties as assigned within Burian Technology Solutions divisions.
Skills
-
Must be professional in dress, speech, and manner.
-
Ability to work independently, using sound judgement principles.
-
Must demonstrate accountability in order to set priorities, organize workload, handle multiple responsibilities, and meet deadlines.
-
Ability to work within a fast-paced, high-change environment while managing multiple interruptions and adjustments to priorities throughout the day.
-
Must demonstrate a desire to learn, supported with a love for technology.
-
Must be able to use tools to install equipment.
Education and Experience
-
High school diploma or GED equivalent required.
-
Bachelor, Associates or Technical College preferred or obtaining.
-
IT Certifications regarding networking preferred or obtaining.
-
General knowledge of wireless networking (routers, access points, etc.)
Job Classification
-
Field Operations – Installation, Support
-
Working in office environment providing customer support and job detail.
-
Working in outdoor elements such as cold, hot, precipitation and wind.
-
Moderate noise level.
-
Use of PPE in required situations.
-
Working in elevated places such as towers, roofs, attics, and grain elevators.
Physical Demands
-
Frequently moving, transporting, positioning objects of at least 40 pounds or more
-
Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms.
-
Must be able to climb roof tops of all types and towers to perform job duties from high places.
-
Frequently required to stand, walk, stoop, sit, and climb ladders.
-
Frequently required to use hand and power tools.
-
Must have the ability to climb extended heights upwards of 10-30 feet.
Working Hours/Days
-
40 hours minimum, flexible schedule
-
Overtime as needed.
-
Able to be on-call for weekend outages as needed.
Travel Requirements
-
0-20% travel required. Service vehicles provided.
Drug Free Workplace
Burian Technology Solutions intends to provide a safe work environment that will help protect the safety, health and well-being of all employees. Therefore, we are committed to an alcohol and drug-free workplace. Must pass a drug screening test and a criminal background check.
Pay
$18.00+ Per Hour Start (Higher based upon experience level)
Full Medical, Dental and Eye Insurance
Paid vacation, holidays, sick days
License/Certification
Valid Illinois driver’s license and live within 30 miles of Highland IL (Required)
Work Location
1 Woodcrest Professional Park
Highland IL 62249
Affirmative Action (AAP/EEO Statement)
Burian Technology Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Please send your resume to info@buriantech.com or contact us at (618) 526-8550.
IT Specialist
Full Time
Highland IL 62249
Position Available: 2/20/23
Company Overview
We are a Highland Illinois-based, Information Technology company offering managed services to businesses and sales/support/repair services to residential customers. BTS offers many solutions such as:
-
Custom built workstation and servers
-
Troubleshooting, repair, and support
-
Networking – Wired and wireless, security and monitoring
-
Business telephony – UCaaS
-
Security camera systems
-
Data protection and disaster recovery
-
Internet services – Website design and business email
-
Drone services
-
…and much more!
Job Summary
We are looking for a qualified IT Specialist to install, maintain and repair computers and networks. You will be the one to ensure that adequate IT infrastructure is in place and is used to its maximum capabilities. As an IT Specialist you must be well-versed in computer systems and network functions. The ideal candidate will be able to work diligently and accurately and will possess a great problem-solving ability in order to fix issues and ensure functionality. The goal is to install and maintain high quality networks and computer systems.
Responsibilities
-
Set up hardware and install and configure software and drivers
-
Maintain and repair technological equipment (e.g., routers) or peripheral devices
-
Install well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.)
-
Manage security options and software in computers and networks to maintain privacy & protection from attacks
-
Perform regular upgrades to ensure systems remain updated
-
Troubleshoot system failures or bugs and provide solutions to restore functionality
-
Arrange maintenance sessions to discover and mend inefficiencies
-
Keep records of repairs and fixes for future reference
-
Offer timely technical support and teach users how to utilize computers correctly
Requirements
-
Proven experience as computer technician or similar role
-
Experience with LAN/WAN networks
-
Thorough knowledge of computer systems and IT components
-
Good knowledge of internet security and data privacy principles
-
Excellent troubleshooting skills
-
Very good communication abilities
-
Exceptional organizing and time-management skills
-
BS/BA in Computer Science, engineering, or relevant field preferred
-
Relevant certifications (e.g., CompTIA A+) will be an advantage
-
Must pass a drug screening test and a criminal background check.
Working Hours/Days
-
40 Hours minimum, flexible schedule
-
Overtime as needed
-
Able to be on-call for after hour issues
Travel Requirements
-
0-20% travel required
Drug Free Workplace
Burian Technology Solutions intends to provide a safe work environment that will help protect the safety, health, and well-being of all employees. Therefore, we are committed to an alcohol and drug-free workplace.
Affirmative Action (AAP/EEO Statement)
Burian Technology Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
License/Certification
Valid Illinois driver’s license
Pay
$20.00+ Per Hour Start (Higher based upon experience level)
Full Medical, Dental and Eye Insurance
Paid vacation, holidays, sick days
Please send your resume to info@buriantech.com or contact us at (618) 526-8550.
bottom of page