Network Technician/Internet Division

Full Time

Highland IL 62249

Position Available: 2/20/2023

 

Company Position

We provide IT management and network services for an Illinois-based Wireless Internet Service Provider (ISP) company, delivering High Speed Internet throughout multiple counties to residential and business customers. We believe there is much more to an internet company than just delivering cost-effective internet solutions; we believe in delivering overall customer service that our competitors cannot match on behalf of the company we manage.

 

Job Summary

This Network Technician position requires excellent customer service skills and technical ability. The position requires completing customer installations, service visits, on-site troubleshooting, and recovery of equipment. Work is performed on site at customer locations both with a physical aspect of installing Internet equipment, as well as a technical portion of updating systems.

 

Essential Functions

• Perform site surveys for potential customers to evaluate serviceability.

• Install new customers with Internet service, which includes mounting equipment at roof height, running Cat5-E cable from outside to the customer’s computer inside.

• Configure routers and customer computers for access to Internet services.

• Perform equipment upgrades for existing customers.

• Diagnose customer problems by method of phone support or service calls to restore functional service to existing customers.

• Perform other duties as assigned within Burian Technology Solutions divisions.

 

Skills

• Must be professional in dress, speech, and manner.

• Ability to work independently, using sound judgement principles.

• Must demonstrate accountability in order to set priorities, organize workload, handle multiple responsibilities, and meet deadlines.

• Ability to work within a fast-paced, high-change environment while managing multiple interruptions and adjustments to priorities throughout the day.

• Must demonstrate a desire to learn, supported with a love for technology.

• Must be able to use tools to install equipment.

 

Education and Experience

• High school diploma or GED equivalent required.

• Bachelor, Associates or Technical College preferred or obtaining.

• IT Certifications regarding networking preferred or obtaining.

• General knowledge of wireless networking (routers, access points, etc.)

 

Job Classification

• Field Operations – Installation, Support

• Working in office environment providing customer support and job detail.

• Working in outdoor elements such as cold, hot, precipitation and wind.

• Moderate noise level.

• Use of PPE in required situations.

• Working in elevated places such as towers, roofs, attics, and grain elevators.

 

Physical Demands

• Frequently moving, transporting, positioning objects of at least 40 pounds or more

• Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms.

• Must be able to climb roof tops of all types and towers to perform job duties from high places.

• Frequently required to stand, walk, stoop, sit, and climb ladders.

• Frequently required to use hand and power tools.

• Must have the ability to climb extended heights upwards of 10-30 feet.

 

Working Hours/Days

• 40 hours minimum, flexible schedule

• Overtime as needed.

• Able to be on-call for weekend outages as needed.

 

Travel Requirements

• 0-20% travel required.  Service vehicles provided. 
   

Drug Free Workplace

Burian Technology Solutions intends to provide a safe work environment that will help protect the safety, health and well-being of all employees. Therefore, we are committed to an alcohol and drug-free workplace.  Must pass a drug screening test and a criminal background check.

 

Pay

$18.00+ Per Hour Start (Higher based upon experience level)

Full Medical, Dental and Eye Insurance

Paid vacation, holidays, sick days

 

License/Certification

Valid Illinois driver’s license and live within 30 miles of Highland IL (Required)

 

Work Location

1 Woodcrest Professional Park

Highland IL 62249

 

Affirmative Action (AAP/EEO Statement)
Burian Technology Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

 

Please send your resume to info@buriantech.com or contact us at (618) 526-8550.

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